Positive Pay is a powerful fraud prevention tool used by business customers to prevent against check fraud.
Your business uploads a file containing issued check data into the Positive Pay system. Checks presented for payment against your account are compared to those issued by the business. Any check not on the issued check list (and potentially fraudulent) is sent to you as an exception for you to review and either return or approve the item.
Any checks presented to a teller in a branch are compared to your company's issued check file. If the check does not match the information in the file, a Home Bank employee will contact your business for authorization to cash the check. Calls are made during normal banking hours Monday through Friday.
You will receive notice by email if there are exceptions to be processed. The initial email is sent by 7:00 a.m. CST. A reminder email is sent again at 9:00 a.m. CST.
Positive Pay is an optional service available to business clients who use online banking.
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