We are aware of a phone scam targeting customers of banks in our area. In some instances, individuals are claiming to be from Home Bank or a member of our Fraud Department. These callers are NOT associated with Home Bank.
It is important to remember that Home Bank will never call, text, or email you asking for login credentials, one-time passcodes, or personal identifying information. If you receive a call, text, or email requesting sensitive information, hang up and call us directly at 1.866.401.9440. It's important to dial the phone number manually instead of tapping the number from your call log. This could prevent the risk of being redirected to the scammer who initially contacted you.
Always remember the following:
- Don’t share your personal identifying information, one-time passcodes, or login credentials.
- Hang up.
- Call us manually at 1.866.401.9440 instead of tapping the number from your call log. This could prevent the risk of being redirected to the scammer who initially contacted you.
If you think you may have been targeted, call us at 1.866.401.9440, or stop by a banking center near you. If you contact us, there will be a verification process to confirm your identity. Find more scam awareness information here.